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Is it mandatory that I change my password?

It is not mandatory that you change your password. However, if you do choose to change your password, the new password must meet the following requirements:

1. It must be between 6 and 20 characters long.
2. It must be contain at least one number and at least one letter.
3. It may not be the same as your User Name, Member Number or Contract Number.
4. It is cAse sEnsitiVe.